Service is our product

We in Hotel Kristal Palace are aware of the fact, that not only the room or the food we serve are our products. Details have our biggest attention, as only they, can bring the story to perfection. Most of our products are packages of services. The wide choice of services you can see here is only the beginning of your experience in Hotel Kristal Palace. What you will experience is the attention to details.

The entrance, the first contact of a guest, is a warm welcome of our friendly staff. Their only goal is to make the guest feel as comfortable as possible, while staying in Hotel Kristal Palace. To do it, they have many options, resulting in the end with a fully customized service, according to the needs of the guest. We go one step further, and adjust our service according to the needs of the guest. And this experience can only improve.

Apart from accommodation, services mostly required by our guests include: celebration organization, organization of many kinds of business events, VIP hosting services, rent a car, sauna and massage treatment.

Our experience in working with many types of guests resulted with a service, unmatched by any other competitor in the area. In Hotel Kristal Palace, things are done with deep understanding of the process, and we keep improving.